Last updated: October 10, 2026
Contact the Deep-AI.chat Editorial Team with questions about our website, correction requests, source suggestions, privacy matters, security reports, or other relevant feedback.
Deep-AI.chat is an independent editorial website about DeepSeek. We are not DeepSeek’s official website, customer support team, account provider, billing department, or API support service.
How to contact us
You can contact us by using the form on this page or by emailing [email protected].
To help us understand and route your message, use one of the following subject lines where appropriate:
- General Question — for questions about Deep-AI.chat or its published content;
- Editorial Feedback — for source suggestions, content feedback, or a possible factual error;
- Privacy Request — for questions or requests concerning personal information;
- Security Report — for a suspected vulnerability affecting Deep-AI.chat;
- Intellectual Property Complaint — for a copyright, trademark, or other rights concern; or
- Website Issue — for a broken link, display problem, inaccessible page, or technical issue on this Website.
Send us a message
Use the contact form below and provide only the information reasonably necessary for us to understand and respond to your message.
By submitting the form, you acknowledge that your message will be handled according to our Privacy Policy and is subject to our Terms of Service.
Editorial corrections and source suggestions
We welcome good-faith reports of factual errors, outdated information, unclear wording, broken sources, or missing context. To help us review a correction efficiently, include:
- the exact URL of the affected page;
- the statement, table entry, code example, image, or link you believe should be reviewed;
- a brief explanation of the issue;
- a current and reliable supporting source where available; and
- the date on which you observed the problem.
We review correction requests in good faith but do not guarantee a particular decision or a personal reply. Material corrections are handled according to our Editorial Policy.
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Deep-AI.chat cannot access, recover, manage, cancel, refund, or troubleshoot an individual DeepSeek account, subscription, API balance, API key, payment, prompt history, uploaded file, or enforcement decision.
For official product access, account assistance, billing information, platform status, or provider-specific support, use the current channels available through the official DeepSeek website or the relevant third-party service.
Privacy requests
For a request concerning personal information handled directly through Deep-AI.chat, email [email protected] with the subject line Privacy Request. Describe your request and include your country or state of residence where relevant, because available privacy rights may depend on location.
We may request information reasonably necessary to verify your identity or authority before acting on a request. Further details are available in our Privacy Policy.
Security reports
If you believe you have found a security vulnerability affecting Deep-AI.chat, email [email protected] with the subject line Security Report. For an apparent active compromise, malicious redirect, defacement, exposed credential, or malware incident affecting visitors, use Urgent Security Report.
Do not send live malware, destructive code, unnecessary personal data, credentials, or exploit details that create additional risk. Review our Security and Vulnerability Disclosure page before conducting any testing or submitting a report.
Intellectual property concerns
To report a copyright, trademark, or other intellectual property concern, use the subject line Intellectual Property Complaint and include:
- your name and contact information;
- identification of the protected work, mark, or right;
- the exact Deep-AI.chat URL and a description of the material at issue;
- an explanation of why you believe the use is unauthorized; and
- evidence that you own the right or are authorized to act for the owner.
Additional information about intellectual property reports appears in our Terms of Service.
What not to send
Do not send any of the following through the contact form or by email unless we specifically request it through an appropriate secure process:
- passwords, API keys, access tokens, private keys, or recovery codes;
- payment card details, bank information, or cryptocurrency wallet credentials;
- government identity documents or highly sensitive personal information;
- confidential business records, trade secrets, or information subject to a non-disclosure obligation;
- personal information belonging to another person without appropriate authority;
- live malware, ransomware, destructive scripts, or executable exploit files; or
- prompts, files, or account information that you submitted directly to DeepSeek or another third-party service unless redacted and genuinely necessary to explain a Website-content issue.
Response and availability
We review relevant messages as resources allow, but we do not promise a fixed acknowledgment or response time. We may not respond to spam, mass outreach, duplicate messages, requests outside the scope of Deep-AI.chat, or messages that do not provide enough information to assess the issue.
Sending a message does not create a client, professional, advisory, fiduciary, employment, agency, partnership, or confidential relationship. The contact form and email address are not emergency channels.
Contact details
Deep-AI.chat Editorial Team
Website: https://deep-ai.chat/
Email: [email protected]
You can also review our About Us, Editorial Policy, Privacy Policy, Terms of Service, Cookie Policy, Security page, and Disclaimer.